# Playbook — Tier A (Google stack)

For casual businesses with no data-residency concern. Infra cost ≈ €0. You charge for setup +
ongoing management. Target build time: ~half a day per client.

## When to pick Tier A
- Barber, café, salon, food truck, small retail, trades — public-facing, no sensitive data.
- Client wants cheapest option and is fine with Google handling data.

## Setup checklist
1. **Client Google account** — create a fresh free Google account for the client (or use theirs).
2. **Landing page** — clone `templates/landing/demo-tier-a/`, rebrand (name, colours, copy,
   services, hours, photos). Deploy to a free always-on static host (e.g. Cloudflare Pages).
3. **Domain** — connect the client's domain (or a `.de` you register and bill through).
4. **Booking** — set up Google Calendar **Appointment Schedule**; embed the booking link/button
   on the page (replace the demo booking card).
5. **Lead capture** — create a Google Form *or* point the page form at the n8n lead webhook
   (preferred — so leads land in the CRM, not just Google).
6. **Reception** — Gmail for the business; set a signature + canned replies.
7. **Google Business Profile** — claim/verify so they show up on Maps & Search.
8. **CRM** — add a `Clients` row (tier = A, services, monthly_fee, renewal_date, vault_ref).
9. **Handover** — share logins via Vaultwarden; record only the `vault_ref` in the CRM.

## What to charge (suggestion)
- One-off setup: €250–600 depending on pages/content.
- Monthly management (updates, hosting oversight, booking support): €20–40.

## Recurring tasks (automated by n8n where possible)
- Renewal reminder (from `renewal_date`).
- Monthly "anything to update?" nudge.
- Lead notifications to the owner.