Customer reminder emails before appointment #27
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Parked from booking-module spec #14 (Out of Scope). Confirmation email at booking time is launch-blocking (#18); a reminder email some time before the appointment (e.g. 24h prior) is a fast-follow needing a scheduled job (poll for bookings starting soon, not yet reminded) rather than the event-driven send #18 implements. Needs the reminder window and edge cases (e.g. booked <24h out) decided before speccing.